Maison du Pixel Design Terms and Conditions 

Program Overview

We offer website design services that include:
Custom website design based on selected templates
Brand strategy consultation
Website strategy call
Brand identity package (colors, fonts, and vision)
Mobile and desktop-optimized versions
Access to tutorial resources for website maintenance
See deliverables

Payment Terms

We require a 50% deposit of the total project fee to reserve your spot in our design calendar. The remaining balance will be due upon project completion before being transferred to you.
All payments are processed through Stripe.
Late payments may result in project suspension
No refunds are provided due to the custom nature of our work

Project Requirements

Before we begin, you'll need to provide:
Client needs to select Maison du Pixel website template (Website in a Day)
Client needs to be signed up for Showit on a paid plan of their own
Client needs to add the Showit Key to their account before the design process starts.
Client needs to reach out to Showit for domain transfer to get the appropriate URL
Client needs to have already purchased a domain
Client needs to migrate blog or podcast if there is one
Gather testimonials from past clients to use on the website
Create freebies or lead magnets to use on the website
Website copy for each of the page
External links that will be used on the website
Legal pages of Terms of Use, Terms and Conditions, and Policy Page must be created before the call. If you do not have these already, I recommend you purchase the templates from our lawyer and do them while we work on the website. If you choose not to use them or want to launch without them, Maison du Pixel and Karen Clark are not responsible for any GDPR compliance issues or legality concerns related to your choice.
Clients' photos need to be submitted to the Company before design.

Project Timeline

One rescheduling allowed with 24-hour notice
Emergency situations are handled on a case-by-case basis.

Project completion timeline:
Website in a day - Completed in one day (Coming Soon)
Website in a Week - Completed in 7 Days (Coming Soon )
Beta Clients websites - Completed in 14-21 and 21-42 Days (Basic or Pro Offereing)

Deliverables

You'll receive:

Website in a Day- (Basic Beta Offer)
Customization of a website template provided by the company - 5-page website: Home, About, Work Together/ Offers, Contact & One Long-Form Sales Page
A 1- hour brand strategy call if we decide it is necessary
A 30 - 30-minute website strategy call
A provided brand colors palette, consisting of 4-6 colors, 2-3 fonts, and a brand vision & 2 logo versions
Copy Templates, Get Prepared Checklists, & Streamlined Communication
Customized desktop and mobile versions of your customized website template, including complete mobile + desktop optimization of your customized template website
Brand style guide
Access to instructional videos to help guide you through maintaining your website template.

Website in a Week - (Pro Beta Offer)
8+ page custom website: Home, About, Work Together/offers, Contact, 2-3 Sales Pages, Products/ Shop, Podcast/Blog + More
A 1- hour brand strategy call if we decide it is necessary
A 30-minute website strategy call
A provided brand colors palette consisting of 4-6 colors, 2-3 fonts, and a brand vision & 2 logo versions
Copy Templates, Get Prepared Checklists, & Streamlined Communication
Customized desktop and mobile versions of your customized website
Brand style guide
Access to instructional videos to help aid and guide you through maintaining your website template

Usage Rights

The final website design becomes your property upon full payment.

Maison du Pixel Design retains the right to:
Use the work in our portfolio
Share on social media
Use for promotional purposes



Design Credits

Designer credit remains in website footer.
Credit includes a link to our website.


Project Modifications

Number of revision rounds: 3
Timeline for requesting changes: 1 hr after design is shared with client - website in a day
12 hrs after design shared with the client - website in a week

Booking / Refunds/Cancellation Policy\

Booking & Refunds
Your payment reserves our dedicated time for your project
Since we block off our schedule specifically for you, all payments are non-refundable
This includes both deposits and full payments

Payment Plans
If you choose a payment plan, you're agreeing to all scheduled payments
We'll automatically charge your card according to the agreed schedule
Please keep your payment information up to date

What Happens If...
If your payment has been declined. No worries - just update your payment info within 48 hours.
Payment is more than 10 days late? Unfortunately, we'll need to pause our project.
You need to cancel? While we can't refund your booking fee, let's discuss rescheduling options.

Why We Have This Policy:
We block off dedicated time for your project and turn down other bookings to ensure you have our full attention. This policy helps us stay committed to delivering your project on schedule.
Remember: Clear communication is key! If you have any payment concerns, let's talk about it early so we can find a solution together.

Working Relationship

We function as an independent contractor.
Project success relies on mutual cooperation.
Clear communication is essential.
We reserve the right to terminate projects that aren't a good fit.

PROJECT TERMINATION POLICY
1. Designer-Initiated Termination
Designer reserves the right to terminate this agreement if:
Client fails to provide required materials within 14 days of request
Client fails to make scheduled payments within 10 days of due date
Client's conduct is hostile or unprofessional
Project requirements change substantially from the original scope
Designer determines the project no longer aligns with their services

In case of Designer-initiated termination:
All work completed to date remains the property of the Designer
No refunds will be issued for work completed
Client will be provided with all completed deliverables to date

2. Client-Initiated Termination
The client may terminate this agreement under the following conditions:
Within 48 hours of signing, 75% of the deposit will be refunded
Before design work begins, 50% of the deposit will be refunded
After design work begins: No refund; all payments due
After final design approval, Full payment is required

3. Mutual Termination
If both parties agree to terminate the project:
Payment will be prorated based on the work completed
Client receives all completed deliverables
Both parties sign a termination agreement

4. Post-Termination
Upon termination:
All project materials will be archived for 30 days
Incomplete work remains the property of the Designer
Client must cease the use of any unpaid deliverables
Confidentiality obligations remain in effect

5. Force of Nature etc...
The contract may be terminated by either party without penalty in case of:
Natural disasters
Serious illness/medical emergencies
Other circumstances beyond reasonable control

 Limitation of Liability
We are not liable for:
Third-party services or software
Content provided by clients
Consequential damages
Damages exceeding total project fee

Contact Information
Karen Clark
Maison du Pixel Designs
karenclarkdesigns@gmail.com